Privacy Policy

At TheNutritionMonkey, we take your privacy seriously and are committed to protecting your personal data.

This privacy policy outlines how we collect, use, store, and share your personal data.

TheNutritionMonkey is committed to ensuring that your privacy is protected. We aim at all times to comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

This policy applies to all of our dealings with you including when you interact with our website.

Our site is hosted by Squarespace and Google G Suite whose servers are located in Europe and the US.

Data Collection and Use

We collect and use your personal data to provide you with our nutrition services, communicate with you, and comply with legal and regulatory requirements. The personal data we collect may include your name, contact details, health information, and other relevant details about your nutritional needs and goals.

Data Storage and Security

We keep all paper records containing your Personal Data in locked cabinets and only allow access to those who need to access the Personal Data. Our laptops and documents are password protected. We use an electronic GDPR compliant system for storing electronic records.

Records made by TheNutritionMonkey relating to the care of a client, will be stored for eight years (in line with British Dietetic Association Guidance for Record and Record Keeping). We may also be under an obligation to store your Personal Data for longer in accordance with our professional indemnity insurers requirements.

Your Rights

As a data subject under the Data Protection legislation, you have the right to:

• Ask us not to contact you for marketing purposes, and to withdraw your consent at any time by emailing us at: jakemonk@thenutritionmonkey.com Ask us to supply you with the information we hold about you by making a data subject access request. Ask us to rectify the data we hold if it contains inaccuracies or is incomplete by contacting us at: jakemonk@thenutritionmonkey.com Ask us to erase the Personal Data we hold by contacting us at: jakemonk@thenutritionmonkey.com if it is no longer necessary for us to hold the data; you wish to withdraw your consent; you object to us holding or processing the data; you believe that we have processed the data unlawfully; or the data needs to be erased for us to comply with a particular legal obligation.

Disclosure of your Information

We will only share your Personal Data with relevant health professionals (with your consent) or in exceptional circumstances, where disclosing the information is

This privacy policy sets out how TheNutritionMonkey uses and protects any personal information that you provide us.

TheNutritionMonkey is committed to ensuring that your privacy is protected. We aim at all times to comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This policy applies to all of our dealings with you including when you interact with our website. Our site is hosted by Squarespace and Google G Suite whose servers are located in Europe and the US.

This privacy policy is effective from [20/03/23] and is regularly reviewed and updated.

Information about us

Our nominated data protection contact is Jake Monk who can be contacted at jakemonk@thenutritionmonkey.com

Please note:

By giving your consent you are accepting and consenting to the practices described in this policy. You may withdraw your consent at any time. An explanation of your rights is set out below.

If you are not satisfied with any action taken by us or response given, you have the right to complain to the Information Commissioner at www.ico.gov.uk, or help line telephone number: 0303 1231113.

Should we ask you to provide Personal Data (as defined below), you can be assured that it will only be used per this privacy policy.

Definitions

In this policy the following terms shall have the following meanings:

Cookie: a small file placed on your computer or device by our website when you visit certain parts of it or use certain features.

Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Data Subject: a natural identifiable person.

Personal Data: has the meaning set out in the Data Protection Legislation, being as at the data of this policy, any data which identifies a natural person (by way of example, name, address, and phone number).

What this policy also covers

This policy also explains:

• What personally identifiable information of yours is collected:

·       on our website, when you interact with it;

·       when you download from our website.

·       when you interact with our website advertising and applications on third party websites and services.

• What organization is collecting the information.

• How the information is used.

• With whom the information may be shared.

• What choices are available to you regarding collection, use and distribution of the information;

• What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control;

• How you can correct any inaccuracies in the information; and

• How you can request the Personal Data we process and store to be removed.

What we collect:

We may collect the following information:

• Full name, occupation, gender, and marital status;

• Contact information and personal details – home address, email, contact telephone numbers, details of GP and other medical professionals;

• Current and past medical history, current medications, body measurements, and lifestyle information provided by the client;

• If you access our website, technical information including internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version time zone setting, browser plugin types and versions, operating system, and platform.

What we do with the information we gather:

We will use the data collected about you in the following ways:

• to provide services to you.

• to deal with your inquiry if you complete our contact form.

• to assess and understand your requirements;

• Professional clinical record-keeping of client information.

Where and how we store your personal data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, organisational and security measures to safeguard and secure the information we collect.

• As referred to above, our website is hosted by Squarespace, and data is stored on our website.

Where and how we store your personal data

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate technical, organizational, and security measures to safeguard and secure the information we collect necessary to prevent a serious crime or serious harm to other people. We may also disclose your Personal Data to prospective buyers or sellers if we sell or buy any business, shares, or assets, or if we are under a legal obligation to disclose or share your Personal Data to comply with any legal obligation or enforce our terms of business or terms of use.

Cookies

We use cookies on our website per the current Cookie Law. The types of cookies we use include strictly necessary cookies, analytics and flash cookies, functionality cookies, persistent cookies, and session cookies.

External Web Services and Links

We may use external web services on our website, which may collect information on your usage of embedded content. We cannot prevent these third-party sites or external domains from collecting information.

Suppliers and Other Service Providers

We may use third-party suppliers and service providers, including social media and other third-party services, subject to their terms of use.

If you have any questions or concerns about our privacy policy, please do not hesitate to contact us at jakemonk@thenutritionmonkey.com .

Social media and advertising disclaimer

TheNutritionMonkey is run by Jake; a UK Registered Dietitian with the Health and Care Professions Council (HCPC) and the British Dietetic Association (BDA).

Jake aims to use his scientific knowledge, clinical skills, and expertise in an accurate and professional manner. Jake adheres to the HCPC standards, which stipulate that any advertising must be accurate and done in a responsible way.

TheNutritionMonkey will not make or support unjustifiable statements relating to products or services (as per HCPC and BDA guidelines). Any potential financial rewards will not play a part in the advice or recommendations of products or services offered. TheNutritionMonkey adheres to the Internet Advertising Bureau (IAB) UK and Advertising Standards Authority (ASA) guidelines for sponsorship and advertising, which state that it must be made clear when an individual has been paid for a promotional post or product review (i.e. by including #sp or #ad in posts).

TheNutritionMonkey pledges to disclose any sponsored posts, advertising, and product reviews, whether this is monetary or in the form of free products. Any product reviews or posts will be in-line with Jake's opinion, even if sponsored. The information and advice offered by Jake is solely educational and provides general advice only for the adult population. The information offered on TheNutritionMonkey.com or associated social media accounts is not a substitute for seeing a Registered Dietitian or another qualified healthcare professional.

If you’ve got this far, you’ve probably earned a cookie… or two ;’)

Jake